Terms & Conditions

A deposit is required to secure your reservation. You are welcome to pay via EFT. Please use Inquiry number and email proof of payment to bookings@perlahermanus.co.za

Bank Details      

Team Business Consulting (Pty) Ltd

FNB Hermanus

Branch code 250655

Account number 625 352 37631

 

Please note:

Payment of the deposit secures your reservation and confirms that you are in agreement with the following:

Number of guests

The number of guests occupying a property may not exceed the maximum number of guests stated on the invoice and booking confirmation. Failure to comply with this rule will result in this agreement being cancelled without refund.

Special permission must be obtained for functions where the number of guests in

attendance exceeds the capacity of the property and or maximum number of guests stated in the quotation.

Provisions and guest services

All Perla Hermanus apartments are fully equipped for the maximum number of guests, the accommodation chosen can occupy, including: bed linen, towels, swimming/beach towels and basic toiletries and cleaning supplies. You may also request the inventory list of the villa you have selected. You will have a property manager or guest representative on standby for the duration of your stay.

Security deposits

Security deposit are refunded within 14 days after departure. Provided the following provisions are met:

No damage is done to the property or its contents

All items on the inventory list are accounted for.  All debris, rubbish and discards are placed in rubbish bin and soiled dishes are placed in the dishwasher and/or cleaned.

All keys, alarm and/or gate remotes are returned as handed over.

All charges accrued during the stay are paid prior to departure.

The renter is not evicted by the owner (or representative of the owner) or the local law enforcement.

Cancellations

Cancellations made within 30 days of arrival will result in the full deposit being retained. Cancellations made over a month before will result in 10% of the booking amount retained to cover administrative costs.

Arrival and departure times

Check in time 14h00 and check out 10h00 or by prior arrangement.

Damage or losses

The guest is responsible for leaving the property in good order and in a clean condition. The guest further undertakes to pay for any damages or losses incurred during occupation. The owner or property manager reserves the right to repossess the property if the guest or a member of their party has caused excessive damage or has failed to comply with any of the getaways rules.

Liability

While every reasonable precaution is taken to ensure that safety measures are in place, Perla Hermanus, its agents, servants, owners and assigns do not except any liability whatsoever for any injury, loss or damage sustained to any person or property whilst staying in any of the accommodation or partaking in any activity booked through us.

Thank you! We look forward to making your stay an enjoyable one.